Hello,

This is RemoteView.

To provide a more stable service, we will be conducting a module patch for feature improvements as outlined below.

During the maintenance window, there may be brief momentary interruptions. However, remote control sessions will not be disconnected.

We will continue to do our best to provide better and more reliable services.

◆ Maintenance Schedule (Planned)

January 27, 2026 (Tuesday)

12:00 - 13:00 (KST, Korea Standard Time)

◆ Main Patch Details

• Improvement to audio sharing when controlling Windows from Mac
  • When using the audio sharing feature, sound will no longer be output from the Agent PC

◆ Notes

The schedule and duration may be subject to change depending on internal circumstances.

◆ Contact

If you have any questions or experience any issues related to this update, please contact us at the email below. We will respond promptly.

• E-mail: gb_sales@rsupport.com

Thank you.

RemoteView Team